Friday, May 16, 2008
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Investigations

Caltrans traffic suffers an information breakdown

Caltrans traffic suffers an information breakdown

Cal-trans is supposed to put the latest information about road conditions and closures on its website or its 1-800-NUMBER. But Eyewitness News has discovered that the information they give is anything but up to date.

News organizations up and down the state give out that 1-800-gas-road number all the time. We've done it ourselves. But not anymore..

Not after we found that the people in share of monitoring the roads, seemed to have no idea what was going on Monday morning.

Just after 9 pm Sunday night, Highway 58 had to be shut down because of ice and snow over the summit.

Just a few hours later, the same thing happened on the grapevine. We reported it on our 11 pm newscast.

Both roads stayed closed overnight.

They were still closed when we called the Cal-trans Hotline at 8 am Monday morning.

But on the recording, there was no mention of closed roads, just a high wind warning.

Nearly 12 hours after the road had been closed, Cal-trans was telling people it was open.

At 9:44, with the grapevine still closed we decided to try the website and maybe it would have new information. But again, no mention of closed roads, just high winds. So we called Cal-trans to find out what was going on.

Over the phone, a Cal-trans official told us information about traffic problems goes from the regional office to headquarters in Sacramento, then to the hotline.

The CHP tells us they have also had problems with the reliability of the Cal-trans reporting system and because of what we found, Eyewitness News will no longer give out the Cal-trans hotline number.


Weather

Longranger
High: 100
Low: 70

Conditions Today
An early Heat Wave this weekend.
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