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Friday, May 16, 2008
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Investigations
Cal-Trans 1-800-GAS-ROAD not up to date
Cal-Trans has a road condition hot line and a website that's supposed to have accurate information. But Eyewitness News has discovered that the people in charge of the roads were anything but up to date.
News organizations up and down the state give out that 1-800-gas road number all the time. We've done it ourselves. But not anymore. Not after we found that the people in charge of monitoring the roads seemed to have no idea what was going this morning. Just after 9 pm Sunday night, Highway 58 had to be shut down because of ice and snow over the summit. Just a few hours later, the same thing happened on the grapevine. We reported it on our 11 pm newscast. Both roads stayed closed overnight. They were still closed when we called the Cal-Trans hot line at 8 am Monday morning. But on the recording there was no mention of closed roads, just high wind warnings. Nearly 12 hours after the road had been closed, Cal-Trans was telling people it was open. With the Grapevine still closed we decided to try the website and maybe it would have new information. But again, no mention of closed roads, just high winds. So we called Cal-Trans to find out what was going on. Over the phone a Cal-Trans official told us information about traffic problems goes from the regional office to headquarters in Sacramento, then to the hot line. The CHP tells us they have also had problems with the reliability of the Cal-Trans reporting system. And because of what we found today, Eyewitness News will no longer give out the Cal-Trans hot line number. |
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